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As news of a weakened economy continues to saturate the media and bombard business owners with negative messages, one company has found a creative way of adapting its services to fit within the current economic conditions and help businesses succeed.%26 %26 %26

Miles Technologies, a provider of business technology solutions, has created Monthly Budget Plans that allow customers to budget their technology-related expenses without having to commit to a long term contractual agreement.%26

According to Chris Miles, Chief Executive Officer of Miles Technologies, the company%26rsquo;s Monthly Budget Plans integrate separate services into one managed services package.%26 In a single plan a customer can select business services that include%26 IT Help Desk %26 Support, Business Software Support, Website Updates, and Online Marketing and Public Relations, as well as strategic consulting for all services.%26

Miles says that the Monthly Budget Plans were developed as a way to help customers continue productive business operations within the unsteady economic conditions by making managed services more cost effective.

%26ldquo;The Monthly Budget Plans were specifically designed with flexibility in mind,%26rdquo; explains Miles.%26 %26ldquo;Most managed services providers require that customers sign a contract committing them to a certain monthly fee with a two to three year contract term.%26 They lock in the customer which lowers the need to provide exceptional service in order to retain the customer. We%26rsquo;re different in that we do not require any specified length to the contract and they can cancel at any time. This way, the customer is using%26 our services because we add value and not because of a contract term. We also allow for month-to-month flexibility in the plans in terms of both the level of services provided and the costs for those services.%26rdquo;  Read more...

An essential component to support a well-defined technology rollout system of methodologies, the web-based software application is proficient at capturing processes, documenting work and providing visibility into projects.

Example Scenario:
If a customer averages 300 technology rollouts per week, how does the technology rollout company accommodate an increased scale of 600 rollouts per week without decreasing quality of service?

Answer:
The web-based software application accelerates deployment time, enhances communication flow and ensures quality assurance at every phase of the technology rollout.

The rollout company relies on its internal resources and partnerships that support its defined process structure in order to escalate capabilities. With its primary purpose to provide easily accessed services for customers (such as reporting and project documentation), a web-based software application cannot account for changes in project scope, scale or address advanced customer needs. It serves as a support tool, not as a viable replacement for the system itself.

A web-based software application alone will not suffice as the company’s sole system of providing rollout services. Thus the need for a well-defined, proven technology rollout system, which includes a software application as part of its process structure, capable of the growth and expansion required to meet the ever changing needs of today’s technology rollouts. 

Highlights:

       – Available 24/7/365 from anywhere in the world

       – Provides real-time project status and updates via web or email

       – State-of-the-art data center housing increases redundancy and disaster recovery  

                 protection of application failure

       –  Custom billing plans to assist in speed and accuracy of invoicing

       - Warehouse system modifications accelerate deployment time and asset tracking 

                 capabilities

Benefits:

        - Puts project details and summary reports at your fingertips

        – Minimizes administrative time and costs  Read more...

T – Training

TOPS Technologies is a Technology Training, Outsourcing and Placement Company, offering a wide array of solutions customized for a range of key verticals and horizontals in the Software Technologies segment. From customized corporate training in .Net, PHP, Java, Software Testing, and Soft-skills to Live Project Training for the implementation of the right tools for enterprise wide planning, software development and Testing, TOPS service portfolio encompasses the entire range of solutions required by the IT industry. Our training methodology in ASP.Net, PHP, Java, and Software Testing (Manual, QTP, Loadrunner, Winrunner, Selenium) includes intensive theory and live project training for all students. We also offer placement services to fresher and experienced professionals in Ahmedabad, Baroda, Surat and Rajkot. We have offices in Chicago, Ahmedabad and Baroda (Vadodara), Rajkot and Surat Gujarat. We get students from all Ahmedabad, Rajkot, Surat, Baroda, Dahod, Udaipur (Rajasthan), Jaipur (Rajasthan), Indore (Madhya Pradesh).

O – Outsourcing

We are an information technology services company that leverages deep industry and functional expertise, leading technology practices, and an advanced, global delivery model to help clients transform their highest-value business processes and improve their business performance. TOPS defines, designs and delivers technology-enabled business solutions that help Global companies win in an ever-competitive world. TOPS provides a complete range of services by leveraging our domain and business expertise and strategic alliances with leading technology providers. The company’s professionals excel in enterprise solutions, supply chain management, client relationship management, business intelligence, business process quality, engineering and product life cycle management, and infrastructure services, among other key capabilities.

P – Placement  Read more...

The Deployment Method is part of the Rollout Services Model within the Technology Rollout System. While the Rollout Services Model determines what services will be utilized for a project, the Deployment Method defines how the services are deployed to each site as well as the field technician requirements.

Understanding the Deployment Methods
There are many options when it comes to delivering rollout services. Our second White Paper explains and compares the primary Deployment Methods used for nationwide and international, multi-site technology rollouts. These include the:

Local Multi-Service The technology rollout company minimizes the number of local field technicians to deploy multiple services in as few truck rolls as possible. Each technician specializes in multiple services and is managed and supported by the technology rollout company.
Single-Service Multi-Resource
The technology rollout company uses multiple local field technicians. Each technician specializes in a single service.
Non-Local Service
The technology rollout company uses a single group of technicians as its field force. These non-local technicians travel to each site from a central location. Each technician may or may not specialize in multiple services.
Additional Methods: Hybrid A number of variations of the three basic methods may exist as hybrid methods, each with their own advantages and disadvantages.

Comparing the Deployment Methods
Be sure to read our second white paper which compares the advantages and disadvantages of each of the Deployment Methods above.

Evaluating the Deployment Method for Your Project
It is key to examine the differences between the Deployment Methods to understand which will work best for your project. Questions to consider are:

What services do I need for my project vs. which services are offered by the Technology Rollout Company?
What is their Deployment Method and is it the most cost-effective option for my project?  Read more...

The Process Structure is the first part of the Technology Rollout System. It provides the ‘bird’s eye view’ of the relationship and communication flow from beginning (customer) to the end (local field technicians). It also:

Defines the facilitation of the management of multi-site nationwide and international projects
Determines interaction between customer and technology rollout company as well as between technology rollout company and field resources
Is used to gage the technology rollout company for delivering the agreed to process structure for each site and to maintain consistency and quality in execution  

Not All Process Structures are Created Equal!
To fully understand how the Process Structure works, you must know what the various options are. Our White Paper explains the primary structures used for nationwide %26 international, multi-site technology rollouts. These include the:

Centralized Single-Tier
The customer uses a technology rollout company that directly manages field technicians through a direct partnership.
Centralized Multi-Tier
The customer uses a technology rollout company that hires subcontractors in a tiered hierarchy to manage field technicians.
Rent-a-Tech
The customer or technology rollout company uses a Rent-a-Tech company in a shared management effort of field technicians.
Internal Employee
The customer or technology rollout company uses internal employees for project management and field technicians. In Internal Employee Process Structures, additional external local field technicians are likely to be required due to the number of sites and costs associated with employing sufficient internal field technicians to handle nationwide or global rollouts.
Additional Structures: Hybrid
A number of variations of the four basic structures may exist as a hybrid structure. They will have associated advantages and disadvantages on an individual structure basis.  Read more...